Shipping Policy
Thank you for visiting and shopping at Vertex Foods. We are committed to delivering your custom made – fresh to order promptly and securely. Please review our shipping policy below:
Processing Time
- All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving payment confirmation.
- You will receive a notification email once your order has been shipped, including tracking details.
Shipping Rates & Delivery Estimates
We offer shipping throughout Australia, New Zealand and the United States.
Estimated Delivery Times:
- United States: 5–7 business days. Flat rates $7.79-14.99
- Australia + New Zealand: 10-15 business days. Flat rate $21.49
Please note that delivery times may vary based on location, holidays, or unforeseen delays – such as backorders.